Process Automation
The Solution
Global Mediator delivers cost optimizations and efficiency gained through the application of rules-based automation scripts to optimize key repetitive tasks and business processes commonly performed by end users. The goal is to ensure that employees spend more time on value-adding non-repetitive tasks. This reduces time spent on manual labor while improving work accuracy and productivity.
The Overview
There is a variety of ways to create a more automated process. At Global Mediator, we build custom APIs, automation in Python, Flow or PowerApps as well as use Robotic Process Automation. The common theme is that they perform routine business processes either in the background or by mimicking the way that people interact with applications through a user interface and following simple rules to make a decision. Entire end-to-end processes can be performed with very little human interaction, typically to manage exceptions. Robotics and automation in back-office business processes is an emerging form of business process automation using software with AI and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform. These tasks can include queries, calculations, maintenance of records and transactions.
- Enables employees to be more productive
- Provides improved efficiency by digitizing and auditing process data
- Allows processes to be completed more rapidly
- Enables better customer care
- Organisations with repetitive business or system processes
- Businesses with lots of manual data input that is prone to error
- Organisations that have business processes with strict rules regulations
- Companies with time critical and seasonal types of work
Requirement Driven Development
XP
Business Process Analysis
Common services rendered by Global Mediator around Process Automation include:
- Automation of standardized work processes
- Reduction of expensive IT training or IT helpdesk
- High-quality and volume output
- Introduction of 24/7 operational possibility
- Reduction in new workforce requirements
- Reduction in the average execution time of business processes
- Reduced overhead
- Scripted scenario for automation of repetitive tasks to minimize expensive and time consuming manual processes