Our approach

Committed to people, processes, and data

Global Mediator works as an embedded development team for companies wanting solid Microsoft Dynamics 365 Business Central and Power Platform cloud solutions. We specialize in re-engineering on-prem solutions into easy-to-maintain cloud solutions. As a Danish company with large development centers in Romania and Ukraine, we deliver cost-effective and high-quality services. All the while, we adhere to ISO27001 standards and European project management practices.

We optimize and digitize business processes on Business Central and the surrounding technologies, such as Power Platform, .NET, and Azure. Organizations work closely with our experts to build solutions for their needs – whether it is to launch products in AppSource or to solve specific company requirements.

A minimalistic approach

We ensure that organizations can leverage top-notch business applications and technologies to create competitive business processes.

• With us, they can build modern solutions for the cloud

• Automate internal processes

• Get help to maintain these solutions over time

Our engagements focus on what organizations really need to improve efficiencies. We seek to keep the coding footprint small and use the best practices from the business application provider, combined with solid QA practices.

• This makes the solutions easier to maintain.

Our in-house solutions, which were built for our own business, are available as standalone products in AppSource.

• These solutions automate processes for service businesses.

Rigid about flexibility

As a Scandinavian-style flat organization, we ensure that all members of our team can work directly with our customers’ team. Being present, open, and responsible is part of our DNA and key to how we interface with customer organizations.

Even though our consulting is usually cloud-based, we consistently follow strict coding guidelines, conduct in-depth Q&A, and provide detailed documentation. Moreover, we adhere to Western-style project management practices and uphold exceptionally high IT security standards.

What customers say about us

"Working on larger vertical solutions not only requires knowledge of Dynamics 365 Business Central but also an in-depth understanding of the vertical business solution itself. Global Mediator has managed to deliver on all these parameters for an extended period of time."

Jorrit Wulffers, Director at acadon B.V.

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"We’ve been working with GM for over 8 years and the team has really become part of our team. The fact that we have been able to count on the same team for more than 8 years is a great advantage in our cooperation."

Wim Vandesompele, Managing Director at Astena

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“We appreciate the transparent communication with Global Mediator, the team’s persistence, timely follow-up and their approach to troubleshooting and supporting our users.”

Inga Lára Sigurðardóttir, Delivery Manager – NAV | Business Central Össur

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Delivery models

Most engagements start with an analysis phase or a smaller project for both parties to understand what it would be like to work together. To dramatically accelerate this process, we have developed Discovery X-ray, a detailed Business Central pre-migration review, from which next steps can be defined.

Discovery X-ray – pre-migration analysis to boost organizational memory about the implemented modifications. BC/NAV pre-migration code check is a smart starting point to know what exactly a business is dealing with before moving their NAV or Business Central on-prem to cloud.

Global Mediator-driven projects

Best match: organizations that need an experienced and tech-savvy solution house to take the lead and manage their challenges.

Time and material basis
Fixed price basis when the scope is clear

Global Mediator-driven projects offer, among other things:

Delegated IT services to a trusted, ISO-certified provider
Benefit from a range of services: cloud infrastructure, IT security, SDLC management, QA-as-a-service, customer support, etc.
IT expertise and troubleshooting
Involvement of cross-functional teams
Documentation
Project management
Flexibility to expand needed skillsets

Customer-driven projects

Best match: organizations that know precisely what they need and require dependable and skilled software engineers to help realize their agenda.

Customer-driven projects prioritize understanding the customer’s needs and specific requirements, and adapting the solution to best meet them.
Captive basis
Time and material basis

Customer-driven projects offer, among other things:

Additional capacity added to your projects
Full control over scope and workload
A full SDLC management
IT expertise and troubleshooting
Involvement of cross-functional teams, including QA
Documentation

Maintenance

Maintenance by Global Mediator`s team is about transparent cooperation and predictable costs for the ongoing support Global Mediator provides. We ensure it remains secure and up to date.

Constant solutions monitoring through our Tenant Admin Tool
Fixed price basis
T&M if a breaking change occurs in a solution

Maintenance by Global Mediator implies:

Ongoing quality assurance (regression testing)
Seamless updates
Troubleshooting implemented solutions or products

You are very welcome to get in touch.

Please fill in the form to request details about the package / product / service you are interested in.